top of page

Service Policy

 

Participation in In-Person or Online Services

 

Policy Updated:  October 30, 2024

 

Welcome to the “Service Policy” for thinplacecommunity.com, Thin Place, LLC.  If you have questions or need further assistance for any reason, please contact us at

office@thinplacecommunity.com.

 

 

Payment Policy

 

Payment for Services are required in full via credit card at the time of online registration.

 

Payment for “Member” services (i.e., Membership Plans) will be charged on a monthly basis per your payment method upon registration.  Member services may be cancelled by you at any time.  Please note, this does not cancel your Plan immediately, rather your Plan simply does not renew at the end of the subscription period.

 

Failed payments will automatically cancel your plan.  Please be sure to keep credit card information up to date to ensure uninterrupted continuation of services.   

 

 

Cancellations and Refunds

​

Cancellation by Thin Place, LLC:

​

Thin Place reserves the right to cancel events for any reason. In the unfortunate circumstance of an event cancellation, registration deposits and payments will be refunded.

 

Cancellation by Customer:

​

Half-Day or Single-Day Retreats, Events, Workshops, Hikes, Classes, and Courses:

  • If you cancel more than 2 weeks in advance, a full refund will be provided.

  • If you cancel within 14 days of the service: 50% of your payment is non-refundable, and 50% is transferable as a credit toward the cost of another event at Thin Place. Credits must be used within 12 months of the date of refund. After 12 months, any unused credits will be recorded as a donation.

We understand emergencies arise.  In the instance of an emergency please contact kim@thinplacecommunity.com.

 

 

Member Services (Membership Plans):

You may cancel your subscription to Member Services (Membership  Plans) at any time.  Please note, this does not cancel your Plan immediately, rather your Plan simply does not renew at the end of the subscription period.

​

Failed payments will automatically cancel your plan.  Please be sure to keep credit card information up to date to ensure uninterrupted continuation of plan benefits.   

 

Email Subscriptions

By voluntarily providing us with your email address, for example, if you sign up to receive an email newsletter (i.e., Weekly Article and/or Weekly Guide) or free product, you consent to our use of your email address for the purposes for which you provided it, as well as occasional emails regarding the site or other products or services we believe may be of interest to you.  You may opt out of such email communications at any time by selecting the “unsubscribe” button found in the email.

 

Fulfillment and Customer Satisfaction

 

Thin Place, LLC is committed to supporting individuals and communities in ways that honor the work that we do.  Therefore, we offer a 100% Satisfaction Guarantee for services/offerings that we create.  If you are unsatisfied with our services for any reason, contact us at office@thinplacecommunity.com within one month of completion of a service/offering for a full refund.

 

If a service/offering is cancelled by Thin Place for any reason, you will be offered the full or prorated amount of the service that you did not receive.

 

 

Limitation of Liability

 

To the maximum extent permitted by applicable law, in no event shall Thin Place, LLC, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the information, products, materials, or services that you request or receive through or on our website and its content.


To the maximum extent permitted by applicable law, Thin Place, LLC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our services (website, products, services/offerings); and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

 

This website is not intended to provide mental health treatment. The services and resources provided on this site are not a replacement for therapeutic relationship or medical advice. You agree and acknowledge that Thin Place is not providing medical advice or mental health advice in any way. Always seek the advice of your own Medical Provider regarding any questions or concerns you have about your specific health.  Do not disregard medical advice or delay seeking medical advice because of information you have obtained on or through this website. Do not start or stop taking any medications without speaking to your own medical provider. If you have or suspect that you have a medical or mental health problem, contact a medical professional immediately. 

This website does not provide legal or financial advice and by consenting to these terms and conditions you do not hold Thin Place, LLC liable for any errors, omissions, damages or losses that occur from its use by you or any user.

By use of this website and/or the website’s products or services/offerings, you assume full responsibility for using the information and offerings on/from this site, and you understand and agree that Thin Place, LLC and affiliates are not responsible or liable for any claim, loss, or damage resulting from its use by you or any user. 

 

Ownership of Intellectual Property, Copyrights and Logos

(Also see “Terms and Conditions”)

 

When participating in services/offerings provided by Thin Place, LLC, you may ONLY download and reproduce individual copies of resources/materials (i.e., for yourself ONLY).   You are not permitted to share, sell, edit, copy, modify, reprint, or republish resources outside of your agreed upon terms of use (i.e., for you as an individual).  Resources/materials are not to be shared with friends, colleagues, family, or additional groups within the same organization.  The creation, development, and marketing of these products requires a significant investment of time and financial resources.  Please support the legal use of intellectual property and encourage interested parties to purchase their own licensed materials.  Ethical use supports the continuation of this work.

 

Under special circumstances you may request permission to use resources or materials created by Thin Place, LLC.  Requests must be made formally, in writing.  If permission is granted, such will be done through written consent.

 

 

Other Important Policies:

 

Contact and Customer Support

 

If you should have any questions or are in need of customer support, please email us at office@thinplacecommunity.com or info@thinplacecommunity.com.

​
 

bottom of page